Position: NOC Senior Supervisor
Division: Information Technology - Hardware
Field: Information Technology - Network Operations Center
Location: Beltsville, MD
Terms: Direct Hire

Must haves:

·3-5 years minimum data center experience (could be tier2, shift lead)

·At least 2 years’ project management experience

·Strong Unix/Linux experience

·Some Cisco familiarity


·4 year College Degree

·Public Trust or Secret Security Clearance or above

Day to Day:

In this position will be responsible for 6 directreports, including Tier 1, Tier 2, and Shift Lead Technicians. You will be responsiblefor planning, coordinating, implementing, and finalizing projects according tospecifications and deadlines while keeping the projects on time and in budget. Thisis a management role but the individual must be strong enough technically to providetechnical insight or be hands-on when necessary. The position leads customservice excellence and will be responsible for coordinating short term and longterm projects with an aim to exceeding expectations and constantly enhancingprocess. This includes identifying routine tasks that are eligible forautomation and difficult tasks that need to be escalated to ensure an excellentexperience for customers (both internal and external).

About Our Client:

Our client owns and operates one of the world’s onlyCertified TIA-942 Tier IV data centers — the highest level of data centerreliability and maintainability. Our facilities are SSAE 16 Type II certifiedand compliant. Our client owns its entire service delivery structure from theground-up: fiber networks, data centers, equipment and staff.

Our client embraces the highest operational standardsand enhances the state-of-the art. Our client has numerous patents and pendingpatents in the areas of high efficiency data center power, reliability andgreen energy and cooling. No other data center provider can have the same depthof knowledge and ownership of their infrastructure. Our personnel receiveworld-class training in operations and threat detection/prevention includingU.S. Department of Defense (DoD) sponsored anti-terrorism training.

Anchor Technical Services frequently updates its job bank with exciting new opportunities. One or more of those opportunities may be right for you. Please feel free to submit your resume so that we may evaluate your qualifications and identify the placement(s) that best suits you.
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